This webinar introduces students to key concepts of conflict resolution in teamwork with a strong focus on effective communication strategies. Students will explore the root causes of conflict, learn practical communication techniques to address disagreements, and create a personalised Conflict Resolution Toolkit. This toolkit will include communication tools and an evaluation of personal conflict management styles based on the Thomas-Kilmann model, equipping students to navigate conflict constructively in both academic and professional teams. Topics Covered: 1. Understanding Conflict in Teams: Types, Causes, and Common Triggers 2. Communication Tools for Conflict Resolution: Active Listening, Assertiveness, and I-Messages 3. Evaluate personal conflict styles and develop a customised set of communication tools to strengthen collaborative conflict resolution skills